Commando360 for Data Centres

Physical security for data centres

Connect secure-door events, visitor approvals, equipment movements and water alerts. Help security and engineering teams check exceptions and track the response.

Customer-cage access
Access monitoring at a customer cage

25+ years in physical security

Commando Security Group, our sister company, has more than 25 years of physical security experience.

Plan for your site

Site entry

Arrange safety induction, staff records and gate passes before the installation team arrives.

Safe installation

Confirm PPE, work-at-height permits and authorised power connections with the site team.

IT access

Agree device access, IP requests and discovery scans with IT. Use authorised accounts and follow site notification rules.

How does Commando360 support data centre operations?

Commando360 links camera events with staff identity, approved visits, work windows and equipment movements. Security checks access to halls, cages and plant areas. Engineering receives alerts for visible water and obstructions with the location and supporting records.

Connect secure rooms, site movements and data halls

Keep each access check and facilities alert tied to its location and owner.

  • Secure rooms: Verify staff and check passage at doors and customer cages.
  • Site movements: Link visits, equipment transfers and vehicles to approvals.
  • Data halls: Flag open doors, visible water and blocked service or escape routes.
Staff identity check at a secure entrance

Verify identity at secure entrances

Compare arrivals with the enrolled roster. Guards review uncertain matches and separately confirm permissions for customer cages, halls and plant areas.

Workflow and setup

Setup: Approved enrolment, image quality, and a manual fallback.

Response owner: Physical security supervisor

Measure: Unresolved identity exceptions

Record: Candidate match, verified identity, zone permission, and entry time.

Workflow: Match roster → Review identity → Check zone → Record

Extra passage flagged in an access vestibule

Detect tailgating at secure doors

Compare passages through mantraps and controlled doors with granted entry events. Security reviews extra passages with the associated video.

Workflow and setup

Setup: Door-event integration and suitable camera geometry.

Response owner: Access-control team

Measure: Reviewed passage mismatches

Record: Granted access, observed passages, entry clip, and security decision.

Workflow: Count people → Compare grants → Review mismatch → Resolve

Access check at a customer cage

Check customer-cage access

Flag crossings of configured cage boundaries and check zone permissions. Security and the customer host verify the movement before escalation.

Workflow and setup

Setup: Customer zone map and current authorisation linkage.

Response owner: Colocation security team

Measure: Confirmed cage-permission exceptions

Record: Cage boundary, entry clip, permission reference, and host review.

Workflow: Detect crossing → Check permission → Confirm host → Record

Visitor ID check and QR pass at security reception

Issue visitor passes from government ID

Verify a government-issued ID and issue a QR pass linked to the customer host, zones, visiting hours and escort. Check cage and work permissions separately.

Workflow and setup

Setup: Supported ID verification, customer and site approval, current zone permissions, and escort rules.

Response owner: Visit host

Measure: Visits with a verified ID and approved pass

Record: ID verification status, QR pass, customer host, approved zones, escort, and visit timestamps.

Workflow: Scan ID → Verify details → Generate QR pass → Record visit

Equipment approval and handoff at secure staging

Verify equipment entry and removal

Link each equipment movement to the customer, asset reference, approver and custodian. Security checks the physical handoff against the approved record.

Workflow and setup

Setup: Customer asset records and physical custody checks.

Response owner: Logistics security team

Measure: Movements without approval references

Record: Asset reference, customer approval, custodian, and handoff time.

Workflow: Record asset → Check approval → Verify handoff → Retain record

Number plate check at the logistics perimeter

Check vehicles at the gate

Read number plates with automatic number plate recognition (ANPR) and check approved and blocked vehicle lists. Gate staff confirm delivery, collection or fuel-service approval, reviewing blocked or unmatched vehicles before entry.

Workflow and setup

Setup: Readable plates, current vehicle lists, and the relevant visit or delivery approval.

Response owner: Gate security supervisor

Measure: Blocked or unmatched vehicle alerts

Record: Detected plate, list-match status, visit reference, gate decision, and entry or refusal time.

Workflow: Read plate → Check vehicle lists → Confirm approval → Record decision

Server-hall door flagged for remaining open

Detect secure doors left open

Flag hall, loading or plant doors left open beyond the set time. Security checks the cause and confirms closure.

Workflow and setup

Setup: A tested door-state model and site-specific thresholds.

Response owner: Security shift supervisor

Measure: Secure-door open duration

Record: Door, open interval, cause, assigned owner, and closure confirmation.

Workflow: Observe state → Check dwell → Assign response → Confirm closed

Visible water flagged in a cooling service aisle

Detect visible water near equipment

Flag visible liquid near cooling equipment and rack approaches. Engineering checks the cause alongside leak-sensor alarms and follows the site response procedure.

Workflow and setup

Setup: Surface visibility and independent leak sensors.

Response owner: Facilities engineer

Measure: Time to inspect a visible-water alert

Record: Visible condition, exact aisle, inspection, and engineering action.

Workflow: Flag condition → Notify engineer → Inspect safely → Record action

Obstruction flagged near critical equipment

Keep equipment and exit routes clear

Flag cartons, trolleys and temporary items left in escape routes or equipment-access areas. Assign clearance and record the restored route.

Workflow and setup

Setup: Approved keep-clear zones and object dwell thresholds.

Response owner: Facilities shift lead

Measure: Obstruction duration

Record: Item image, affected route, assigned owner, and cleared-area record.

Workflow: Detect object → Check area → Clear route → Confirm

From an open door to confirmed closure

Security sees which door has remained open and for how long, checks the cause and records its closure.

Server-hall door

Server-hall door flagged for remaining open

Event details

  1. Location

    Server-hall door

  2. Owner

    Security shift supervisor

  3. Measure

    Secure-door open duration

  4. Record

    Door, open interval, cause, assigned owner, and closure confirmation.

Start with three workflows

  1. Site walkthrough

    Choose the locations, check camera coverage and name the response teams.

  2. 30-day pilot

    Test the agreed scope. Compare alert quality, false alerts, response times and record completeness with a baseline.

  3. Review and extend

    Review results with operations and IT. Resolve issues before extending to more zones.

From command center to field team

Supervisors

Review events and site records. Assign tasks, track progress and check the closure evidence.

Teams on site

Receive the location and instructions. Follow the checklist, capture current photos and record the action in the field app.

Command center and field apps

Commando360 command center and field apps

Before your first pilot

Can we use our existing cameras?

We assess feed access, camera position, lighting and visibility for each use case. Face and number plate recognition may need dedicated views.

Does a face match authorise access to a customer cage?

Security must confirm the person’s identity, active visit, work window and customer-zone permissions. Uncertain matches need human review and manual verification.

Can a camera replace leak or environmental sensors?

Cameras flag visible liquid within their view. Hidden leaks, electrical conditions and temperature need independent sensors and engineering checks.

What needs testing or integration?

Vehicle and door checks need current visit or access records. Analytics must be tested against your camera views, lighting and operating conditions.

What should we measure during the pilot?

Compare confirmed detections, false alerts, response times and record completeness with a baseline. Cover representative shifts and lighting, including missed or uncertain events.

Who should join the walkthrough?

Include physical security, facilities engineering, change owners, and colocation teams, plus IT and privacy leads. Agree on permissions, retention, camera access, response procedures, and pilot measures.

Book a walkthrough of your data centre

Review secure entrances, customer cages and equipment movements with your security and engineering teams.

Book a site walkthrough